Lean and Agile PMO Best Practices (Continued)

Best Practice 5: Focus on Accumulating "Social Capital"

As knowledge brokers among multiple communities of practice, PMO leaders must maintain enough distance from each community to be able to offer balanced perspectives, yet they also need to attain a degree of legitimacy
among these communities in order to mobilize attention.

This is true even for those who report to the highest levels of management (C- level
direct reports), as formal authority does not always equate to perceived
legitimacy among constituents. Therefore, it is essential that PMO leaders
build a strong network across communities in order to enlist support and transfer improvements.

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