Services: Project Performance Improvement

Through years of in-the-trenches experience and cutting edge research with a number of best-of-breed organizations, we’ve developed a groundbreaking approach that enables project-based organizations to:

1. Accelerate the delivery of business value
2. Reduce risk
3. Eliminate waste
4. Continually improve project, program and portfolio results

We’ve found – and its likely you have to – that when learning and improvement remains informal, incidental, and left to chance, “surprises”, “blowups” and “fire drills” trigger “red lights" at some of the most unfavorable times. Project teams are hastily assembled to find out what went wrong in an environment dominated by defensiveness, attacks, and threats to jobs and career prospects.

This “Red Light Learning” phenomenon, shown in the diagram below, is what results when project organizations don’t yet have the capabilities to proactively drive ongoing performance improvement.

Our Multi-Level Learning approach helps project organizations move beyond this red light cycle to proactively improve performance at each of three levels:

1. Individual projects and programs
2. Cross-project processes, systems and tools
3. The structure of the project portfolio

Our approach is neither “bottom-up” or “top-down”. It is both. Nor is it an end in itself: It is a vehicle for achieving the organization’s strategy, improving project performance and delivering organizational transformation.

The choice is clear: you can choose to either proactively drive learning and performance improvement or you can let it remain largely informal and incidental and suffer the managerial consequences of long lead times, higher risk, surprises, and dissatisfied customers and stakeholders.

Contact us to schedule a free half-hour discussion to learn more.

Or read more about this practice area and how it can help your organization significantly improve project and program performance.